The MaaS360 MDM Agent must be configured to implement the management setting: periodicity of reachability events equals six hours or less.
An XCCDF Rule
Description
<VulnDiscussion>Key security-related status attributes must be queried frequently so the MaaS360 MDM Agent can report status of devices under management to the Administrator and management. The periodicity of these queries must be configured to an acceptable timeframe. Six hours or less is considered acceptable for normal operations. SFR ID: FAU_ALT_EXT.2.1</VulnDiscussion><FalsePositives></FalsePositives><FalseNegatives></FalseNegatives><Documentable>false</Documentable><Mitigations></Mitigations><SeverityOverrideGuidance></SeverityOverrideGuidance><PotentialImpacts></PotentialImpacts><ThirdPartyTools></ThirdPartyTools><MitigationControl></MitigationControl><Responsibility></Responsibility><IAControls></IAControls>
- ID
- SV-96907r1_rule
- Severity
- Medium
- References
- Updated
Remediation - Manual Procedure
The procedure for configuring the periodicity depends on the MOS type.
For Apple iOS devices, the site System Administrator should ask IBM to configure the SaaS to set the periodicity for agent checking to the server to six hours or less.
For Samsung Android devices:
1. In the portal, navigate to "Security".