A Call Center or Computer Telephony Integration (CTI) system using soft clients must be segregated into a protected enclave and limit traffic traversing the boundary.
Profiles that employ this XCCDF Rule
Node 2
The content of the drawer really is up to you. It could have form fields, definition lists, text lists, labels, charts, progress bars, etc. Spacing recommendation is 24px margins. You can put tabs in here, and can also make the drawer scrollable.
Capacity
Modules