An OSCAL Control
Obtain maintenance support and/or spare parts for system components within time period of failure.
Organizations specify the system components that result in increased risk to organizational operations and assets, individuals, other organizations, or the Nation when the functionality provided by those components is not operational. Organizational actions to obtain maintenance support include having appropriate contracts in place.
maintenance support and/or spare parts are obtained for system components within time period of failure.
Maintenance policy
procedures addressing system maintenance
service provider contracts
service-level agreements
inventory and availability of spare parts
system security plan
other relevant documents or records
Organizational personnel with system maintenance responsibilities
organizational personnel with acquisition responsibilities
organizational personnel with information security responsibilities
system/network administrators
Organizational processes for ensuring timely maintenance