IR-7: Incident Response Assistance

an incident response support resource, integral to the organizational incident response capability, is provided;

the incident response support resource offers advice and assistance to users of the system for the response and reporting of incidents.

Incident response policy

procedures addressing incident response assistance

incident response plan

system security plan

privacy plan

other relevant documents or records

Organizational personnel with incident response assistance and support responsibilities

organizational personnel with access to incident response support and assistance capability

organizational personnel with information security and privacy responsibilities

Organizational processes for incident response assistance

mechanisms supporting and/or implementing incident response assistance